Facilities Helpdesk Management
Yalla Space
The facilities helpdesk: service requests, work orders and planned maintenance in one system, with an on-prem AI copilot.
About Yalla Space
Yalla Space is the Facilities Helpdesk OS: service requests and work orders, technicians and contractors, SLA policies and SLA breaches.
It keeps planned preventive maintenance schedules and checklists for buildings, units and assets. It has an on-prem AI copilot and a tamper-evident audit ledger.
SLA
policies, breaches and escalations
PPM
planned preventive maintenance schedules
Assets
buildings, units, meters and spare parts
On-prem
AI copilot
More in Products & Solution
Inside Yalla Space
From service request to work order: what Yalla Space keeps track of.
Requests
Service requests and feedback.
Work orders
Work orders, the dispatch board, technicians, contractors and the shift roster.
Planned maintenance
Planned preventive maintenance schedules and checklists, and assets.
Buildings
Buildings, units and tenants, with meter readings and inspections.
Parts and contracts
Spare parts and parts requisitions, quotations, and annual maintenance contracts.
Emergencies
Emergency callouts, permits to work, SLA breaches and escalations.
How we work
From business complexity to connected intelligence.
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Understand
Tell us your business: what you do, and where the time goes.
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Design
We design one platform, custom to your industry.
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Connect
Your scattered apps and spreadsheets come together in one system.
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Automate
The system runs your operations and handles the busywork.
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Improve
It keeps getting smarter, and every result can be independently checked.